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 Are backups provided for my files?

You are responsible for your backups and web content. We do create our own weekly backups, and...

 Are there any limits to the number of products I can have?

Absolutely not!  Many eCart providers do place a limit on this, but with the Little Fish...

 Can I cancel at any time or are your plans set up on a contract basis?

All plans are set up on a contract basis according to the payment plan you select.  When you...

 Can I host more than one website with you?

Yes you can!  As long as you have available resources and databases for the hosting plan you...

 Can I set up a temporary site before I permanently move my website to you?

If you would like to keep your website at your current host while you set up your store, that is...

 Can I transfer a domain to you?

Yes you can! However if you are a new client and still need to sign up for your sitebuilder, then...

 Can I use your eCart & SiteBuilder with my current host?

We're sorry, but the Little Fish eCart & SiteBuilder is only available with hosting on our...

 Do I have to have my graphics and/or template purchased before I order my website?

You can get started setting up your website and add your graphics and/or custom templates later....

 Do you have an affiliate program?

Yes we do have an affiliate program available.  Affiliates can earn $10 per new signup for...

 How do I switch from my current host?

Ready to make the switch? If you're interested in making the switch from your current...

 How long before my account is setup and I can begin building my website?

New Hosting Only accounts are setup almost immediately, once payment is made and the order has...

 I don't need the eCart, can I still use this?

Yes you can!  Our eCart & SiteBuilder can be used for a CMS(content management sytem)...

 I like my current website design. Can it be converted to work with your eCart & Sitebuilder?

This will depend on what cart software you are using.  If it is a similar eCart/SiteBuilder...

 I would like to set up a website with you. Where do I begin?

Where to Begin Now that you've decided to begin your journey to turn your dream of either...

 I would like to speak to someone by phone, is this possible?

At this time, Little Fish Hosting only provides support through our helpdesk.  If you are a...

 Is is possible to set up a website WITHOUT signing up for your eCart & SiteBuilder?

Of course it is possible, but this will depend greatly on your knowledge of either coding your...

 Website Migration - what does it include?

Website Migration If you want to switch to use our eCart & SiteBuilder from a similar...

 What costs will I incur if I sign up?

There are no hidden costs or fees when signing up for our eCart, but here is an outline of some...

 What countries does Little Fish eCart support?

Our eCart & Sitebuilder, as well as the Mal's E-commerce supports all currencies.  Mal's...

 What forms of payment can I accept through my eCart?

Your Little Fish eCart works in conjunction with Mal's E-commerce.  The free version of...

 What is the Mobile eCart?

The Little Fish Mobile eCart works seamlessly with our eCart & SiteBuilder allowing visitors...

 Why do I need to sign up with Mal's E-commerce?

If you will be signing up for our ecart & SiteBuilder, Mal's E-commerce will allow you to...

 Will my store be PCI Compliant?

We are so glad you asked this question as security for your customers is of high importance to...

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