Can I cancel at any time or are your plans set up on a contract basis?

All plans are set up on a contract basis according to the payment plan you select.  When you first sign up for your website, we offer you convenient options to pay Monthly, Quarterly, Semi-annually, or Annually.  These time periods are considered a contract for service made by you for Little Fish Hosting to provide the services in the order.  So once the initial 30 days have passed, we do not offer refunds for unused time.  This means that if you sign up for an Annual payment plan and then decide to cancel after day 31, you will not be eligible for a refund for the time unused.

In order to help alleviate any worries about this type of contract, we offer a demo store for you to use to test drive our eCart before actually signing up.  Then even after signup, we also offer a 30-day money-back guarantee.  We feel that both of these offers along with the flexible payment plans should provide you with sufficient time to decide whether or not you wish to use our services.

If you decide would like to cancel within the first 30 days, you will receive a full refund for your hosting fees. Any initial setup/license fees are non-refundable as per our Terms and Conditions.

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